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Are you in a crisis?
You need an immediate short-term plan to deal with the problem and a long-term communications strategy to rebuild your profile. You also need the help of experienced professionals with strong personal relationships, who can provide sound judgement. We offer all of this and more. Hire the best team to fight your corner.
Our experts have helped countless high-profile individuals and businesses salvage their hard-earned reputation online, offline or both. We deploy a suite of specialised personalised services to defuse crisis, mitigate further risks, take legal action if necessary and create a new, positive media narrative.
Are you prepared for a crisis?
All smart businesses plan ahead and crisis management is no different; prevention is better than cure.
Fully auditing the risks of a potential media crisis and having a plan in place should the worst happen is key. Our specialist team will put together a proactive plan, as well as training your key spokespeople to handle difficult questions from the media.
It takes a lifetime to build your reputation; it can be destroyed in the blink of an eye. Make sure your business is crisis ready. Contact our expert team for a conversation about how we can help, today.
A selection of our crisis and reputation management
FAMOUS INFLUENCER and Reputation Management FAQs
We’re amidst a PR crisis and we need help NOW! Should I say “no comment” on the phone?
No, ask a colleague to take a message and the full details of the enquiry and form a plan of action. Get the facts, do not be rushed into saying anything, even “no comment” which will often be taken as confirmation that the story is true.
What should I tell the wider company and frontline employees to do/say in the event they are confronted about this?
All companies have ways of dealing with media enquiries, that is a fact of life in modern businesses. You should tell your colleagues to remain calm and explain they are not dealing with press/media enquiries but can take a message if required. It’s about going through the correct channels, which most journalists will respect.
How long will it take to clean this up?
It very much depends on the situation and how it is handled from minute one. Reacting in the correct way, with a calm, measured and professional response, and taking into account all factors, is the approach to adopt. Follow-up work is often vital to completely dealing with a crisis and an important factor in the PR process is knowing when to start getting on the front foot.
Do you offer crisis MANAGEMENT for social media?
Yes, this is a vital component of Famous Influencer PR. We have a fully fledged team of social media experts who work within the crisis team. We offer high-tech monitoring and response as part of our skills and would be delighted to discuss further.
How much experience do you have in crisis PR and reputation management?
FamousInfluencer and our team is a market leader in Crisis and Reputation management and has advised countless clients ranging from corporates, individuals, celebrities, football clubs and even sovereign states. Between them the Famous Influencer team has more than 100 years of experience in national print journalism and have contacts throughout the media, including national, regional and local.
Is it possible to remove offending blog posts online?
Very often the answer is yes – but each case is different and it depends on which rules/laws are being infringed upon. It is about knowing these rules and knowing who to contact in light of a potential breach.
Can you help us shape a crisis communications plan?
Dealing with the crisis should be first on the list of action. But often, both can be considered to run at the same time.
Can and/or should I take legal action against those responsible?
After hearing of your requirements and possible scenarios, We can help draft, shape and finalise the crisis communications plan.